Shipping and return policies

We offer worldwide shipping to ensure our customers can access the products they need, no matter where they are located. Our shipping partners are trusted carriers known for their reliability and efficiency.

Shipping

We offer worldwide shipping to over 120 countries, excluding sanctioned regions. If you're unsure about your location's eligibility, visit our Contact Us page for assistance.

Shipping Process

Global Shipping: Orders are shipped directly from suppliers using trusted carriers for reliable and efficient delivery.
Supplier Responsibility: Suppliers handle packaging, dispatch, and shipping costs to ensure timely delivery.
Shipping Costs & Options: Fees and methods are calculated at checkout based on the delivery address and selected service.

Please review all shipping details before completing your purchase. For further support, our team is available via the Contact Us page.

Returns and refunds

All sales are final. Cut textiles are like undergarments: once purchased, they cannot be returned or refunded.

To avoid any issues, we recommend ordering a sample swatch before committing to the 5-meter minimum order.

If the wrong product is sent or quality doesn’t match the specifications provided, options such as replacement or refund are possible, but the course of action will be determined on a case-by-case basis.

In this case, please contact the supplier first. If they are unable to resolve the issue, you can then reach out to us for further support. --> Contact Us